Frequently Asked Questions

Following are questions new and prospective students often ask. It is always best to talk to an academic advisor if you have questions regarding your records; what applies to your friend may not apply to you when it comes to your program of study or university transfer requirements. You are ultimately responsible for making the right choices to ensure your academic success: be sure to read the college catalog, Student Handbook and the Schedule of Classes each term for new requirements, deadlines, etc. Check with your intended transfer institution early in your program to make sure you are meeting their requirements before you are ready to graduate from LSCC.

Click on a question you would like answered:

  1. How do I start?
  2. May I apply online?
  3. How do I apply as a Transient Student?
  4. How do I prove Florida Residency for tuition purposes?
  5. Do I receive a refund when I withdraw from a class?
  6. Are financial aid and admissions deadlines the same?
  7. What if I miss the financial aid priority deadline?
  8. What if I want to enroll for a particular term, but I missed the admission application deadline?
  9. How and when do I schedule a placement test?
  10. Why should I talk to an Advisor?
  11. How do I seek out Advising Assistance?
  12. How often should I see an Advisor?
  13. Do I have to see an Advisor to register?
  14. Who is required to attend Orientation?
  15. How do I get my Personal Identification Number (PIN)?
  16. How do I order my LSSC transcript?
  17. Have my transcripts been received?
  18. Why can't I (or my mom) discuss my student record over the phone?
  19. What happens if I don't pay my tuition by the fee due date?
  20. Do I need to apply for Graduation?
  21. When do commencement ceremonies take place?
  22. How can I get my grades?
  23. Can an instructor withdraw me from class for inconsistent attendance?
  24. Can an advisor evaluate my transcripts?
  25. What happens if LSSC does not accept a course I want transferred in from another institution?
  26. What is the CLEP?
  27. Can I retake a course to receive a better grade?
  28. Can I take College Algebra immediately after I complete developmental courses?
  29. Does LSSC offer services for students with disabilities?

 

How do I start?

To start, you will need to apply for admission. If you're a first-time LSSC student, you will need to apply online. Also, you will need to provide your official, final high school transcript, plus an official, final transcript from each previously-attended college or university you attended. After you've completed the application and have submitted all required supporting documents, you will need to complete Student Orientation and Registration (SOAR). After your orientation, you will register for your individual courses.

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May I apply online?

Yes. All first-time-in college, transfer, and non-degree seeking students may apply online. International students, dual enrollment students, and readmission students must submit a paper application to any of LSSC's three campuses.

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How do I apply as a Transient Student?

Transient students from Florida state colleges and Florida state universities must apply via FloridaShines.org.

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How do I prove Florida Residency for tuition purposes?

Florida statute allows U.S. citizens and lawful permanent residents to be classified as a Florida resident for tuition purposes if the applicant or the dependent applicant's parent or legal guardian has been a legal resident of the State for at least 12 months preceding the first day of classes of the term for which Florida residency is sought. For a list of acceptable documents you may provide, see Residency Information.

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Do I receive a refund when I withdraw from a class?

No. A student receives a refund if a class is "Dropped" by the Drop Deadline. After the Drop Deadline, no refunds are issued for fee payments. In addition, a "W" remains on the student's transcript for any class that he or she withdrew from, and while the "W" is not calculated into the GPA, the "W" is counted as an attempt.

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Are financial aid and admissions deadlines the same?

No. The admission application deadline is the final deadline to apply for admission for that particular term. The financial aid deadline is the deadline for an applicant to have all admissions documents (i.e. high school and/or college transcripts) received by the college so the student's financial aid can be processed in time for fees to be paid by Financial Aid before or on the fee payment deadline.

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What if I miss the financial aid priority deadline?

If you miss the financial aid priority deadline for the term in which you wish to enroll, you still should apply for financial aid and register for classes before the end of the Add/Drop period. The application for financial aid will be accepted and processed; however, it may not be processed in time for you to use your financial aid to pay for your fees and books.

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What if I want to enroll for a particular term, but I missed the admission application deadline?

If you miss the application deadline make an appointment with the Academic Advising Office to determine if a late start class is available and if it fits within your educational goals.

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How and when do I schedule a placement test?

LSSC Testing Services offers many types of proctored tests, including the Postsecondary Education Readiness Test (PERT). To determine if you need to take a placement test and for the schedule, visit Testing Services, or, your Academic Advisor may advise that you schedule and take a certain test.

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Why should I talk to an Advisor?

Advisors help students successfully navigate advisors help students successfully navigate their academic program in many ways. This includes, but is not limited to, planning for future classes, reviewing current academic progress, graduation requirements, and university transfer information.

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How do I seek out Advising Assistance?

Advising services are available at all three LSSC campuses. Visit Academic Advising for hours, locations, and to make advising appointments. For online advising assistance, email Advising@LSSC.edu.

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How often should I see an Advisor?

It is recommended that you visit an Advisor at least once per semester to ensure you are on track with your educational program and goals. The wait during registration can be lengthy, so it is encouraged to visit Advising during non-peak times, which is normally between registration sessions.

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Do I have to see an Advisor to register?

All first-time-in-college students are required to complete Student Orientation And Registration (SOAR), which is comprised of a self-guided, online portion ("SOAR 1") and a live, face-to-face portion ("SOAR 2"). SOAR 1 and SOAR 2 are required before a new student may register for his or her first courses. SOAR 2 is a comprehensive workshop led by Academic Advising that covers all the basic information new students need to know to make a smooth transition to academic life at LSSC. Transfer students will want to schedule an individual or group appointment with an advisor at the nearest LSSC campus to complete the registration process. Transfer students must bring unofficial copies of all previous coursework to the appointment, which will allow for initial transfer planning and necessary prerequisite overrides to be discussed.

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Who is required to attend Orientation?

All first-time-in-college students are required to complete Student Orientation And Registration (SOAR), which is comprised of a self-guided, online portion ("SOAR 1") and a live, face-to-face portion ("SOAR 2"). SOAR 1 and SOAR 2 are required before a new student may register for his or her first courses. New students will not be allowed to register until they have completed SOAR.

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How do I get my Personal Identification Number (PIN)?

After you apply, your PIN number will be set to your birth date in the format MMDDYY. Once you log on to the system, you will be forced to reset your PIN and enter a PIN "hint question" and answer. It is important that you remember your PIN. The answer to your PIN hint question is case and punctuation sensitive - it is suggested that you keep your answer short, lowercase, and without punctuation.

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How do I order my LSSC transcript?

Visit the Requesting Transcripts page for instructions regarding how to order your official LSSC transcript. Unofficial transcripts can be obtained via LOIS.

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Have my transcripts been received?

To determine if LSSC has received your high school transcript or the official transcript(s) from a college or university you previously attended, see the Admissions and Records Office. The Admissions and Records Office can verify the transcript's status; once all your transcripts have been received and evaluated, you will be able to print an unofficial transcript via LOIS.

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Why can't I (or my mom) discuss my student record over the phone?

Student academic records are protected by the Family Educational Rights and Privacy Act of 1974 (FERPA). Because of the privacy of a student's educational record, students and parents must understand that academic advising is not available over the phone, and only limited information can be shared via email.

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What happens if I don't pay my tuition by the fee due date?

Students who don't pay their tuition and fees by the Drop Deadline will be dropped from all classes. If you have been dropped from your classes, you should re-register as soon as possible, keeping in mind classes you originally registered for may be full. Students will be unable to re-register for classes once the "Add/Drop" period has ended.

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Do I need to apply for Graduation?

Yes. Complete a Graduation Application by the prescribed deadline date in the term you plan to graduate. An advisor must sign the form indicating that he or she carried out a Degree Audit to ensure you have taken the classes required for graduation within your program of study. If you plan to walk in the commencement ceremony, you will need to purchase a cap and gown from the campus bookstore. See Graduation Information for more details.

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When do commencement ceremonies take place?

Commencement ceremonies are held in December (for those graduating in Summer and Fall terms), and in May (for those graduating in the Spring term). Students must apply for graduation and will receive information regarding the commencement ceremony in their official student email (Lakehawk mail). See Graduation Information for more details.

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How can I get my grades?

After instructors enter final grades, students may view their grades via LOIS. Grades are not provided over the phone, nor are they mailed.

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Can an instructor withdraw me from class for inconsistent attendance?

No. However, students should read the instructor's syllabus carefully to understand his or her attendance policy. If it is your intention to withdraw from the class, you must complete a Withdrawal Form and submit it to the Admissions and Records Office by the published Withdrawal Deadline. Instructors will not withdraw the student from a class for non-attendance and, in most cases, assign an "F" for the course. It is the student's responsibility to attend the course or Withdraw. Students receiving financial aid or Veterans benefits must attend class. If they are reported as not attending, their funds will be rescinded or reduced, and they may be required to repay money they have been awarded.

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Can an advisor evaluate my transcripts?

An advisor is able to provide only an unofficial evaluation. Official evaluations are completed by the Admissions and Records Office upon receipt of a student's final, official transcripts.

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What happens if LSSC does not accept a course I want transferred in from another institution?

You may provide a course description of the course, from your previous institution's Catalog, to the Admissions and Records Office for reconsideration. Additionally, you may want to provide the syllabus from the course in question. Or, you also may contact the appropriate department chair to discuss a Course Substitution Request.

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What is the CLEP?

The College-Level Examination Program (CLEP) is a credit-by-exam program that awards credit to students for specific courses. Depending on the subject, a student may receive anywhere from three (3) to sixteen (16) hours of credit. Currently-enrolled LSSC students and applicants are eligible to apply for participation in CLEP. Contact the Academic Advising Office or the Learning Center's Credit by Exam program.

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Can I retake a course to receive a better grade?

A student is only eligible for Grade Forgiveness in courses for which they receive a grade of "D" or "F." If a course in which a grade of "C" or higher is repeated, only the initial grade will be counted in the student's GPA. Grade Forgiveness cannot be applied to a course repeated after a student has graduated.

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Can I take College Algebra immediately after I complete developmental courses?

No. Students must first complete MAT 1033 - Intermediate Algebra, the prerequisite course for MAC 1105 - College Algebra.

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Does LSSC offer services for students with disabilities?

Yes. LSSC's Office for Students with Disabilities (OSD) provides support services for qualified students with disabilities, including academic accommodations, to ensure full participation in and equal access to educational opportunities.

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