Student Support

Private student email is not to be used by distance learning students.  LakerMail must be used by students to request assistance for distance learning concerns like Blackboard password resets.

All instructor communication should follow syllabus instructions and be done through Blackboard's internal communication with instructors and students.

See details below about how students contact help desk.


MAINTENANCE SCHEDULE: 

Blackboard is unavailable Wednesdays from 11:00 AM to 12:30 PM, Nightly from 11:00 PM to 1:00 AM

STUDENT SUPPORT HELP DESK PROCESS:  

All Students Please read the process before contacting support.

Remote Assistance

LakerMail Support - Basics

Library Support - Online Support