SMARTHINKING services are available for all LSCC students in a fully online course.  Consult your instructor for instructions and information about using this service.

If you are a student in a fully online course you have an account in SMARTHINKING, you can log in: Students in fully online courses may use Smarthinking for online tutoring. 


The log in for an online student is;

Username: LakerMail Address  

Password: Six Digit Birthday (MMDDYY)

Example – 

Username: suzy.queue@student.lscc.edu

Password: 072189

Use http://learning.smarthinking.com  to  access their website and log on for writing assistance if you wish.

Once you log in, use the SMARTHINKING Student Handbook for tips on navigating the website and using the service.


Having Problems?

Review these trouble-shooting tips as a first step toward resolving your problems:

  • Make sure that your browser is set up to allow cookies and pop-up windows. SMARTHINKING uses both of these.

  • Make sure that you have Java installed and Javascript enabled. If you need to install Java, go HERE and follow the instructions for the free download.

  • Make sure that you have Active X enabled if you are using Internet Explorer as your browser.

  • Make sure that you have Flash version 7.0.19+ for Windows or 7.0.24+ for Mac OS X installed. If you need to install Flash, go to http://www.macromedia.com and follow the instructions for the free download.

Still having problems? The SMARTHINKING Technical Support team is available to assist you. The Customer Support section of the SMARTHINKING site can answer any questions you may have about using the service. First check the information in the FAQ, but if you still need help, you can call or email SMARTHINKING support:

  • Call SMARTHINKING customer support toll-free: (888) 430-7429, ext. 1 Monday - Friday 8:00 AM - 6:00 PM EST.

Email support@SMARTHINKING.com, and someone will respond to you within 24-48 hours.